You have the right to withdraw this contrat within fourteen days without giving a reason.

 The withdrawal period is fourteen days from the date on which you or a representative from your third party other than the carrier have or has taken possession of the goods.

 To exercise your right, you have to inform N'Guyen International (9 rue du Hagelbach, F-68260 Kingersheim, Phone: 0761-4787-290; E-mail address: by means of a clear declaration (for example, a consigned by mail letter or email) of your decision to withdraw from this contract. You can sure use the attached model withdrawal form, which is not mandatory, however.

 To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the ones offered by us, and cheaper delivery), and repay immediately within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

 We may withhold reimbursement until we get the goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.

 You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days.

 They take charge of the direct cost of returning the goods. The costs have been estimated at about 50 EUR.


End of revocation


The right does not apply to distance contracts

- The supply of goods that can spoil quickly or whose expiration date has passed quickly,

- When they are unsealed after delivery for supply of sealed goods which are not suitable for reasons of health or hygiene to return,

- The supply of goods when they were mixed after delivery due to their nature inseparably with other goods.

3a. Return costs when exercising the cancellation right